We are seeking a dynamic and detail-oriented Quality Analyst cum Trainer to oversee call quality monitoring and provide training to telesales agents. The ideal candidate will ensure that telesales calls meet company standards for quality, compliance, and performance, while also equipping agents with the skills and knowledge needed for success through effective training sessions. Key Responsibilities: Quality Assurance: Monitor inbound and outbound telesales calls to assess quality and compliance with scripts, policies, and sales techniques. Evaluate agent performance using defined QA parameters and scorecards. Identify areas of improvement and prepare detailed feedback reports. Collaborate with team leaders and managers to communicate findings and suggest actionable improvements. Maintain records of evaluations and quality metrics for reporting purposes. Ensure adherence to regulatory and organizational standards. Training: Design, develop, and deliver training modules for new hires and existing agents. Conduct onboarding training for new telesales agents, covering product knowledge, sales techniques, systems, and compliance. Organize periodic refresher trainings based on performance gaps and new business updates. Use role plays, simulations, and other methods to enhance practical understanding. Track training effectiveness and make data-driven improvements to training content and delivery. Key Skills & Competencies: Strong understanding of telesales processes and call center operations. Excellent communication, coaching, and presentation skills. Analytical mindset with attention to detail. Proficient in using call monitoring tools, CRM systems, and MS Office. Ability to give constructive feedback and foster improvement. Team player with a proactive approach. Qualifications & Experience: Bachelor’s degree in any discipline (preferred). 2–3 years of experience in telesales, call quality monitoring, or training (preferably both). Experience in both quality analysis and training in a call center environment is highly preferred . Salary: Up to 25k Employment Type: Full-time
Job Title: Loan Sales & Negotiation Executive Company: KV Automobile & Capital Solutions Pvt. Ltd. Job Summary We are looking for an energetic and persuasive Loan Sales & Negotiation Executive to join our team. The role involves engaging with customers, negotiating competitive interest rates, converting approved loans, and ensuring smooth disbursement processes. This position is ideal for candidates with experience in loan sales, interest rate negotiation, and customer relationship management, especially in a DSA (Direct Selling Agent) environment. Key Responsibilities · Contact potential customers and explain loan options, interest rates, and repayment terms. · Negotiate interest rates with customers to maximize conversion while maintaining profitability. · Convince customers to proceed with approved loans by addressing concerns and offering competitive deals. · Coordinate with lenders and internal teams to ensure smooth and timely loan disbursement. · Maintain accurate customer records, loan details, and follow-ups for pending documentation. · Stay updated on market loan rates, lender offers, and competitor pricing to improve negotiation strategies. · Achieve monthly sales and disbursement targets. · Deliver excellent customer service and foster long-term relationships. Key Skills & Competencies · Strong persuasion and negotiation skills. · Excellent communication and interpersonal abilities. · Knowledge of loan products (auto loans, personal loans, business loans, etc.). · Basic understanding of DSA operations and loan disbursement process. · Target-driven with a customer-focused approach. Qualifications & Experience · Graduate in any discipline (Finance/Commerce preferred). · 1–3 years of experience in loan sales, interest rate negotiation, or financial services. · Experience in DSA, NBFC, or bank loan sales preferred.
Company: KV Automobile & Capital Solution Pvt. Ltd. Location: Mansarovar, Jaipur (Near ISKCON Temple) Website: www.driveasyloan.com About Us: KV Automobile & Capital Solution Pvt. Ltd. (Drive Easy Loan) is a growing financial solutions company, providing quick and hassle-free automobile loans and capital solutions. We are expanding our team and looking for enthusiastic Telesales Executives to join us. Key Responsibilities: Make outbound calls to prospective customers to promote and explain company’s financial products. Generate leads, follow up, and convert into successful sales. Maintain customer database with updated records of calls and inquiries. Achieve daily/weekly/monthly sales targets. Build strong customer relationships and provide excellent service. Requirements: Minimum 12th pass / Graduate preferred. Prior telesales / telecalling experience will be an added advantage. Good communication and convincing skills. Basic computer knowledge (MS Office, CRM tools). Target-driven and self-motivated. What We Offer: Fixed Salary + Attractive Incentives 💰 Career growth opportunities 📈 Training and skill development 📚 Supportive work environment 👩💼👨💼
Job Title: Area Business Manager – Loans Location: Agra (Remote) Company: KV Automobile & Capital Solution Pvt. Ltd. Salary: ₹20,000 – ₹25,000 per month + Attractive Incentives About the Company KV Automobile & Capital Solution Pvt. Ltd. is a Jaipur-based financial services company dealing in a variety of loan products, including used car loans, business loans, and other secured/unsecured loans. We are expanding our presence in Agra and looking for a self-driven professional to establish and grow our business in the region. Job Overview We are hiring an Area Business Manager for our Agra territory to independently handle loan sales and business development. The candidate will be responsible for building a strong market presence, developing dealer relationships, and driving loan disbursements — all while working remotely (without a local office setup). Team handling responsibility may be assigned later based on performance. Key Responsibilities Business Development: Identify and onboard new dealers, DSAs, and business partners for various loan products (used car loans, secured and unsecured loans). Sales Achievement: Generate leads and achieve monthly loan disbursement targets through self-sourcing and networking. Market Expansion: Grow the company’s reach in Agra and nearby areas through active market visits and relationship building. Coordination: Work closely with the Jaipur head office team (credit, operations, and documentation) for smooth loan processing and disbursement. Customer Handling: Maintain healthy relationships with customers, ensure proper documentation, and resolve queries effectively. Reporting: Share regular updates and performance reports with the management team. Team Building (Future Scope): Based on performance, may lead a small local team in the coming months. Requirements Minimum 2–5 years of experience in loan sales / DSA channel / financial services. Strong local market knowledge and dealer network preferred. Must be comfortable working independently (without office setup). Good communication, negotiation, and follow-up skills. Own vehicle and smartphone required. Benefits Fixed Salary: ₹20,000 – ₹25,000 per month Attractive Incentive Structure Long-term Growth & Leadership Opportunity Flexible Field Role (No office attendance required)