1 - 31 years

1 - 3 Lacs

Posted:1 week ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description  1. Outbound Calls: o Call potential or existing customers to inform them about products or services. o Follow up on leads generated by marketing teams. o Convince customers to purchase products, book appointments, or subscribe to services. 2. Inbound Calls: o Handle incoming calls from customers. o Provide information about products, services, or order status. o Address customer queries, complaints, or requests. 3. Customer Relationship: o Maintain good rapport with customers. o Record feedback and escalate issues to the appropriate department. 4. Data Management: o Update customer databases (CRM systems). o Maintain call logs, details of inquiries, and outcomes. 5. Target Achievement: o Meet daily/weekly/monthly call or sales targets. o Assist in achieving overall business objectives.

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