Telesales Executive

Job Title: Telesales/ Admin

Location: Best Business Park, Netaji Subhash Chandra Palace

Industry: Real Estate Employment

Type: Full-time

Job Summary: We are seeking a Front Staff/ Telecaller who will manage front office responsibilities while also supporting basic telecalling activities. The ideal candidate should be polite, well-spoken, and customer-friendly with the ability to handle calls professionally and assist in generating leads or appointments over the phone.

Key Responsibilities:

Reception Duties:

• Greet and welcome walk-in clients, visitors, and vendors in a warm and professional manner.

• Manage the front desk area and ensure it is clean, organized, and presentable.

• Answer incoming phone calls and direct them to the appropriate department or person.

• Handle appointment scheduling, visitor logs, and meeting coordination.

• Receive and distribute daily couriers, packages, and letters.

• Perform basic clerical tasks like filing, photocopying, and maintaining records.

Telecalling Duties:

• Make outbound calls to potential or existing clients to inform them about services or promotions.

• Follow up with leads or inquiries received via website, social media, or events.

• Maintain proper call records, feedback, and call status updates. • Coordinate with the sales/marketing team for follow-ups.

• Share company information clearly and answer client queries over the phone.

• Handle customer queries and ensure high customer satisfaction.

Requirements:

• 1–2 years of experience as a receptionist and/or telecaller preferred.

• Excellent communication skills in English and Hindi (any regional language is a plus).

• Good interpersonal and organizational skills.

• Basic computer knowledge (MS Office, Email, preferred).

• Professional appearance and a polite, confident tone.

• Minimum qualification: 12th pass (Graduate preferred).