Telesales

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Female Patient Counselor

Overview:
We are hiring a female Patient Counselor with good communication skills, basic medical knowledge, and preferably a medical degree. You will be the first point of contact for patients—guiding them, answering questions, and ensuring they feel supported throughout their treatment journey.

Key Responsibilities:

  • Talk to patients over phone (incoming and outgoing calls) with care and professionalism.
  • Explain medical services, treatments, and procedures in simple terms.
  • Keep patient records updated in the CRM system and follow up regularly.
  • Build trust and maintain strong relationships with patients.
  • Work closely with doctors and medical staff to support patient needs.
  • Help patients understand their treatment plans, appointments, and aftercare.
  • Answer patient queries clearly and accurately.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

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