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Teleperformance hiring For Customer Support (Bengali language)- GGN

Teleperformance hiring For Customer Support (Bengali language)- GGN

Teleperformance (TP)

0 - 2 years

|

0 - 2 Lacs

Gurugram Delhi / NCR

Posted:1 week ago| Platform:

Apply

Skills Required

Bengali voice Customer Support fresher cce inbound customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer inquiries via phone calls, emails, or chats to resolve their issues and concerns.
Provide accurate and timely resolutions to customers' problems while maintaining a high level of professionalism.
Collaborate with internal teams to escalate complex issues and ensure seamless resolution.
Maintain records of all interactions with customers using CRM software.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Desired Candidate Profile

Fresher/Experience both can apply.
Excellent communication skills in English language (written & spoken).
Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.
Strong problem-solving skills with attention to detail and ability to multitask effectively.

Please bring your resume mention "HR Brinda" or call "8826856803",

You can directly visit office on below mentioned address

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