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Telemarketing Executive

Bzolutions Global Private Limited

3 years

1 - 3 Lacs

Thiruvananthapuram University Thiruvananthapuram Kerala

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

CRM software Customer service English Microsoft Office Bachelor's degree In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are seeking an enthusiastic and goal-driven Telemarketing Executive to join our education and training institute. Your primary responsibility will be to connect with potential students (or their parents) over the phone, explain course offerings, and encourage them to enroll in our programs.

Key Responsibilities:

Make outbound calls to prospective students from provided leads.
Provide accurate information about courses, fees, schedules, and enrollment procedures.
Follow up with interested students through calls, WhatsApp, or email.
Maintain detailed call logs and update CRM systems regularly.
Achieve weekly and monthly enrollment targets.
Handle inbound inquiries and convert them into admissions.
Coordinate with counselors or admission teams for walk-in or virtual appointments.
Maintain a positive and professional tone in all communications.

Requirements:

Minimum 3 years of telemarketing or customer service experience (education sector preferred).
Good communication skills in English and regional language (Malayalam/Tamil/Hindi as needed).
Basic knowledge of MS Office / CRM software.
Ability to persuade and handle objections confidently.
Target-oriented mindset with strong follow-up skills.

Preferred Qualifications:

Bachelor's Degree
Experience in student counseling or work experience in a educational institution

Benefits:

Incentives on successful enrollments.

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person

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