We are looking for a highly skilled Telecom Domain Expert/SME with 8 to 13 years of hands-on experience in telecom BSS, OSS, 5G networks, or related infrastructure. The ideal candidate will have a strong background as a telecom domain expert or SME with skills in requirement gathering, stakeholder communication, and technical documentation. This position is based in Pune.
Roles and Responsibility
- Leverage deep telecom industry knowledge to create high-quality technical and marketing content.
- Write in-depth product-focused content including whitepapers, case studies, solution briefs, and technical blogs.
- Translate complex telecom product functionalities, architectures, and use cases into clear, compelling content.
- Research emerging telecom technologies and trends to keep content relevant and forward-thinking.
- Perform detailed competitor content analysis to identify strengths, gaps, and opportunities.
- Create SEO-optimized, AEO-driven content that captures high-intent keywords in the telecom and enterprise technology space.
- Collaborate with product management and marketing teams to document new product features with deep technical and business context.
- Develop pillar pages, product guides, and solution playbooks for customer engagement, while supporting product roadmap discussions with industry expertise and competitive insights.
- Provide technical input in client meetings, RFP responses, and product demos where domain knowledge adds value, acting as a trusted advisor and SME by supporting presales, product marketing, and consulting teams.
- Over time, evolve into a strategic consulting role, contributing to product vision, customer engagement, and solution consulting.
Job Requirements
- Minimum 8 years of hands-on experience in telecom BSS, OSS, 5G networks, or related infrastructure.
- Strong background as a telecom domain expert or SME with skills in requirement gathering, stakeholder communication, and technical documentation.
- Ability to write detailed technical content with storytelling flair.
- Willingness to learn and apply SEO, GEO, AEO, digital marketing, and content research tools.
- Familiarity with technical tools and formats such as Postman, XML/JSON, REST/SOAP APIs, Jira, Confluence, etc.
- Excellent written English and communication skills to simplify complex telecom and network concepts for diverse audiences.
- Proactive, detail-oriented, and self-driven with the ability to multitask across product, content, and consulting responsibilities.
- Bachelor's degree in Communications, Marketing, Engineering, Telecom, or related fields.
- Prior experience working for enterprise telecom products or platforms (Telco BSS/OSS either On-Premise/SaaS platform) as a software user, business analyst, or domain expert will be preferred.
About Company
Sarathi Softech Pvt. Ltd. provides complete Billing and Revenue Management solutions for the Telecom, IoT, Cloud Service Providers sectors. With more than 15 years of experience, we support telecom operators around the world through Gap Analysis, Consultation, Implementation, and Support. Our real strength is in our people and culture, offering an environment of growth, teamwork, and recognition where every talent is valued and encouraged. We believe in creating an environment of growth, teamwork, and recognition where every talent is valued and encouraged. By joining us, you will get the chance to contribute innovative solutions and deliver meaningful value in the global telecom space. We are also committed to diversity and equal opportunity. All qualified applicants will be considered for employment without discrimination based on race, color, religion, gender, nationality, age, sexual orientation, gender identity, veteran status, or disability.