Telecalling Executive

0 - 2 years

1 - 2 Lacs

Posted:9 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description



TruColors ( Our Brand - Prepster) is a fast emerging school wear brand focused on giving fashionable, high quality School uniforms. We are headquartered in Coimbatore and serving across South-India. Designation : Client Support-Telugu Telecaller

Customer Interaction & Query Handling

Handle inbound and outbound calls to assist customers (schools, parents, and retailers) with uniform-related inquiries.
Provide clear information on fabric quality, sizes, colors, and availability. Address customer concerns regarding orders, exchanges, or customizations.

2. Stock & Order Updates

Inform customers about uniform stock availability and upcoming restocks.
Update customers on order status, expected delivery, and any delays. Coordinate with the warehouse team to confirm stock details before responding to customer queries.

3. Location & Store Guidance

Guide customers to the nearest store or warehouse based on their location.
Provide clear directions, working hours, and contact details. Assist parents in choosing the right uniform sets based on school guidelines.

Must have skill

Fluency in Telugu & English

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TRU Colors logo
TRU Colors

Apparel & Fashion

N/A

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