Telecalling Executive

Job Requirements

Job Title: Customer Care Executive

Location: Bangalore

Salary: Competitive, based on experience

Qualification: Graduation or equivalent

Work Experience: Prior experience in Healthcare customer service preferred

Responsibilities:

• Provide outstanding customer service to patients and their families, ensuring their needs are met with care and compassion.
• Answer phone calls and respond promptly to emails, addressing inquiries and concerns effectively.
• Schedule appointments and coordinate with various hospital departments to ensure seamless service delivery.
• Maintain accurate records of interactions with patients and their families, ensuring all details are documented efficiently.

Requirements:

• Excellent communication skills in English, Hindi, and Kannada .
• Ability to multitask and work efficiently under pressure in a fast-paced environment.
• Patient, empathetic, and dedicated to assisting others in times of need.
• Prior experience in customer service roles preferred.

Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per year

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 8688226438