Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in ahmedabad
>
Smytten
>
Telecalling - Customer Survey

Telecalling - Customer Survey

Smytten

0 years

2 - 3 Lacs

ahmedabad

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

surveys analyze data reports marketing statistics research communication excel analysis spss power tableau collaborative

Work Mode

On-site

Job Type

Part Time

Job Description

Job Description:

We are looking for a dynamic individual to conduct customer surveys for FMCG brands, gather insights through telecalling, and analyze the collected data to generate actionable business recommendations.

Key Responsibilities:

Conduct customer surveys via multiple channels (telecalling, online, offline).

Make outbound calls to customers to collect feedback and insights.

Accurately record responses and maintain detailed survey databases.

Analyze survey results using statistical tools and identify key customer trends.

Prepare reports and presentations summarizing findings for internal stakeholders and brand partners.

Collaborate with teams to translate customer insights into strategies.

Ensure data accuracy, confidentiality, and timely completion of surveys.

Requirements:

Fluent English

Bachelor’s degree in Business, Marketing, Statistics, or related field (preferred).

Prior experience in telecalling, customer surveys, or market research is an advantage.

Excellent communication and interpersonal skills with a customer-first approach.

Strong analytical and problem-solving skills.

Proficiency in MS Excel, Google Sheets, or data analysis tools (SPSS, Power BI, Tableau preferred).

Ability to handle large volumes of calls and meet survey targets.

What We Offer:

Opportunity to work with leading FMCG brands.

Hands-on exposure to customer insights, telecalling, and market research.

Collaborative work environment with growth opportunities.

More Jobs at Smytten

Executive - Category (Trial Business)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Graphic Designer

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Intern - Category Operations

Bengaluru

Experience: Not specified

Salary: Not disclosed

Graphic Designer (e-commerce)

Bengaluru, Karnataka, India

Experience: Not specified

Salary: Not disclosed

Category Operations

Bengaluru, Karnataka, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.