Telecalling & Client Coordination Executive

To act as the primary liaison for clients from the Gujarat and Rajasthan business belts and the Delhi NCR region. This role requires a high degree of cultural sensitivity and the ability to build trust with traditional business families and corporate clients alike.

​Key Responsibilities

• ​Multilingual Consultation: Professionally handle inquiries for investigative services in Gujarati (for Ahmedabad/Gujarat clients) and Marwadi (for business communities in Delhi/Rajasthan/Mumbai).
• ​Lead Qualification: Assess and prioritize high-value leads from the West and North Zones, ensuring they are passed to the correct Branch Managers.
• ​Academy Counseling: Enroll students in the Chercheur Detective Academy by explaining the curriculum in the candidate's preferred language.
• ​Relationship Management: Maintain long-term rapport with high-net-worth business clients who prefer communicating in their native tongue.
• ​Daily Reporting: Log all inquiries and conversion statuses in the CRM for review by the Pune HQ leadership.

​Required Skills & Qualifications

• ​Language Proficiency: * Gujarati & Marwadi: Native or near-native fluency is essential for building "insider" trust.
• ​Hindi & English: High professional proficiency for general communication and corporate reporting.
• ​Experience: 1–3 years in telecalling or client relationship management (CRM).
• ​Tone: Persuasive, patient, and highly confidential.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person