Telecaller/counselor

Aditya Educational Institutions, established in 1984 under the visionary leadership of Shri N. Sesha Reddy and currently led by Shri N. Satish Reddy, is a renowned educational group in the East Godavari district. With a network of over 50 institutions, 5000+ faculty members, and 50000+ students, Aditya is committed to providing quality education. The institution's portfolio includes Engineering Colleges, Polytechnic Colleges, and Pharmacy Colleges at Surampalem, contributing significantly to technical education locally and globally. As a Telecaller/Counselor based in Kolkata, you will play a pivotal role in engaging with prospective students. Your responsibilities will include making outbound calls to potential students, offering information on courses and admission procedures, and supporting them throughout the application process. Building a strong rapport with students, addressing their queries, maintaining detailed records of interactions, and meeting enrollment targets are key aspects of this role. Your ability to communicate effectively and empathetically is crucial for delivering a positive counseling experience to students. The ideal candidate for this position should possess excellent verbal communication and listening skills, prior experience in customer service and telesales, and the capacity to counsel and guide students effectively. Strong organizational abilities, proficiency in CRM software and basic computer applications, a positive attitude, and the capacity to work independently are essential requirements. Previous experience in the educational sector and a Bachelor's degree in any discipline would be advantageous for this role.,