Telecaller / Tele Sales Executive

Telecaller / Tele Sales Executive

Cloudnausor Technologies Pvt. Ltd.

Location : Remote

–3 years

Employment Type:Full-Time

Job Summary

Telecaller

Key Responsibilities

Calling & Lead Handling

• Make outbound calls to prospective customers using provided databases
• Handle inbound calls and respond to customer inquiries professionally
• Generate and qualify leads for the sales team

Product Communication

• Clearly explain company products, services, and offers to customers
• Understand customer requirements and provide suitable solutions
• Schedule follow-up calls, demos, or meetings for sales executives

Data & Reporting

• Maintain accurate records of calls, leads, and customer details in CRM
• Update call status, follow-ups, and feedback regularly
• Submit daily and weekly call and lead reports

Customer Relationship

• Build and maintain positive relationships with customers
• Address customer concerns and escalate issues when required
• Ensure a high level of customer satisfaction

Required Skills & Qualifications

Mandatory Skills

• Good communication skills in

  English and local language

• Basic computer knowledge (MS Excel, email, CRM tools)
• Ability to handle rejection and stay motivated
• Willingness to meet daily calling and lead targets

Preferred Skills

• Experience in

  telecalling / telesales / customer support

• Knowledge of

  IT services, software, or cloud products

  is an advantage
• Strong listening and persuasion skills

About Cloudnausor Technologies Pvt. Ltd.

Cloudnausor Technologies Pvt. Ltd. is a growing technology company offering innovative cloud-based and digital solutions to businesses. We are committed to delivering value-driven products and excellent customer experiences.