Job Summary: We are looking for a motivated and confident Telecaller to handle outbound and/or inbound calls to customers to promote products/services, collect feedback, and resolve inquiries. The ideal candidate should have strong communication skills and a customer-first approach. Key Responsibilities: Make outbound calls to potential or existing customers to inform them about products/services Answer incoming calls and resolve queries or direct calls to the appropriate team Maintain call records and update the customer database with details of interactions Follow up on leads generated through marketing campaigns Achieve daily/weekly call and conversion targets Provide excellent customer service and build positive relationships with clients Explain product features, pricing, and benefits clearly and professionally Handle complaints and ensure timely resolution Requirements :Minimum qualification: 10th pass Prior telecalling or BPO experience is an advantage Good verbal communication in Hindi and/or English Basic computer knowledge (Excel, CRM software preferred) Polite, persuasive, and confident tone on the phone Target-oriented and self-motivated

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Telecaller

Nikol, Ahmedabad

Experience: Not specified

INR 0 - 1 Lacs

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