Telecaller Executive

Job Description

Mahe Technologies Pvt. Ltd. as a BPO works with an objective of providing in-depth training to its respective employees, with reference to client’s programs and industry standard practices. We credit our success to those BPO services which work to combine people with process and technology, thereby strengthening the quality of teamwork through innovative tools. Our End to End solutions help our customer s to gain efficiency in their business processes and ultimately we arm them with the much-needed edge in the market place. The Role You Will Be Responsible For Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet. Coordinating pre-sales and post-sales follow up. Achieving and exceeding weekly and monthly KPIs. Building strong and collaborative relationships with other internal stakeholders. Monitoring market trends and providing regular competitor feedback. Ideal Profile You have at least 1 year experience within a B2C Sales or Telesales role, ideally within the IT Services industry. You possess excellent interpersonal as well as written and verbal communication skills. You have working knowledge of website sales You are a strong networker & relationship builder You are a strong mentor and coach who can build high performing teams You are a strong team player who can manage multiple stakeholders What's on Offer? Attractive Salary & Benefits Opportunity to make a positive impact Leadership Role Show more Show less