Telecaller

Job Title: Telecaller

Location: Dream World Immigration
Job Type: Telecaller
Salary: 8000-14000

Company Overview:
[Your Company Name] is a leading company in [your industry]. We are committed to providing exceptional customer service and expanding our client base. We are currently looking for a skilled and motivated Telecaller to join our team and help us drive our customer outreach and sales efforts.

Job Responsibilities:

• Make outbound calls to potential and existing customers to promote products and services.
• Handle inbound calls, addressing customer queries, and providing information about the company’s offerings.
• Ensure all calls are logged and documented in the CRM system.
• Qualify leads, generate interest, and schedule appointments or follow-ups as needed.
• Meet daily, weekly, and monthly sales targets and KPIs.
• Provide excellent customer service and build rapport with clients over the phone.
• Follow up with customers on pending requests, product inquiries, or ongoing services.
• Assist with resolving any customer complaints or issues in a professional manner.
• Maintain an up-to-date knowledge of the company’s products and services.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in telecalling, customer service, or sales is a plus.
• Excellent communication skills, both verbal and written.
• Strong listening skills and the ability to understand customer needs.
• Ability to handle rejection and stay motivated.
• Ability to multitask and manage time effectively.
• Positive attitude and a customer-centric approach.
• Proficiency in using MS Office and CRM systems is preferred.

Preferred Skills:

• Experience in cold calling or telesales.
• Knowledge of a second language (e.g., Hindi, Spanish, etc.) is a plus.
• Ability to work in a fast-paced environment.

How to Apply:
Please submit your resume along with a brief cover letter explaining why you're a great fit for this role.

Deadline for applications: 06-04-2025

Job Types: Full-time, Part-time

Pay: ₹8,446.79 - ₹14,262.23 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Language:

• Hindi (Required)
• English (Required)

Work Location: In person