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Telecaller

Digital Rath

2 years

1 - 2 Lacs

Warangal, Telangana

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

CRM software Microsoft Excel Customer service English Bachelor's degree Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a confident and motivated Telecaller with at least 2 years of experience in telesales or customer service. The ideal candidate should have excellent communication skills, a persuasive attitude, and the ability to handle high volumes of outbound and inbound calls.

Key Responsibilities:

 Make outbound calls to potential customers to promote products/services

 Handle inbound calls and resolve customer queries professionally

 Maintain customer database and update call records accurately

 Achieve daily/weekly/monthly targets as assigned by the supervisor

 Follow up with interested leads and maintain good customer relationships

 Explain product features and benefits to customers clearly

 Coordinate with the sales team to follow up on leads

Requirements:

 Minimum 2 years of experience as a Telecaller or in a similar role

 Excellent verbal communication

 Ability to handle rejection and remain persistent

 Good knowledge of MS Excel or CRM systems

 Positive attitude and strong convincing power

 Minimum qualification: Graduate (Preferred)

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

Day shift

Application Question(s):

Are you comfortable with the mentioned JD?

Experience:

Tele caller: 2 years (Required)
Communication skills: 2 years (Required)

Language:

Hindi (Preferred)
English (Required)
Telugu (Required)

Location:

Warangal, Telangana (Required)

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