0 - 31 years

1 - 3 Lacs

park street area kolkata/calcutta region

Posted:19 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Follow up with customers for outstanding payments through inbound and outbound calls Educate customers about due amounts, payment timelines, penalties, and settlement options Maintain accurate records of customer interactions, payment commitments, and follow-ups Coordinate with the field collection team for visit scheduling and payment recovery Ensure timely collections while strictly adhering to company policies and compliance guidelines Handle customer objections professionally and work toward payment resolution Use dialer systems and CRM tools effectively for tracking and reporting collection activities Maintain professional conduct and follow ethical collection practices at all times

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