Telecaller

Job Title : Telecaller

Experience : 2+

Job Description :

We are looking for an enthusiastic and confident Telecaller with 2 years of experience to join our team. The ideal candidate will be responsible for handling outbound/inbound calls, explaining products/services, and maintaining customer records. Candidates should have strong communication skills and a professional attitude.

Responsibilities

• Make outbound calls to potential and existing customers
• Explain products/services clearly and convincingly
• Handle inbound calls and resolve customer queries
• Maintain customer database and update call details regularly
• Follow up with leads and convert them into customers
• Achieve daily/weekly/monthly call targets
• Maintain professionalism and quality in every customer interaction
• Work closely with the sales/support team when required

Requirements

• Minimum 2 years of telecalling or customer support experience
• Strong communication skills (English / Regional language)
• Good telephone etiquette and listening skills
• Basic computer knowledge (Excel, emails, CRM entry)
• Ability to handle pressure and meet targets
• Positive attitude and confidence while speaking

Good to Have

• Experience in customer service, sales, or lead generation
• Knowledge of CRM tools or call entry software
• Multilingual speaking ability (Tamil / English / Hindi(Optional)
• Ability to handle objections and convince customers
• Strong follow-up skills
• Experience in outbound calling / cold calling

Selection Process
Candidates are required to send their updated resume to our email: [email protected]

Job Type: Full-time

Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person