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For Employers

Telecaller

Acodez IT Solutions

1 - 3 years

|

4 - 8 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

Apply

Skills Required

database crm service

Work Mode

On-site

Job Type

Part Time

Job Description

Key Responsibilities:

- Make outbound calls to prospective students/parents and explain available courses, admission procedures, and benefits of the institution.
- Handle inbound inquiries via phone calls and provide accurate and timely information.
- Counsel students on course selection based on their interests, career goals, and eligibility.
- Maintain and update the database of leads, inquiries, and follow-ups in the CRM/records system.
- Provide excellent customer service to enhance the reputation of the institution.

Essential Skillset/s:

Basic computer knowledge and familiarity with MS Office/CRM software.
Goal-oriented, self-motivated, and able to work in a team environment.
Proven experience as a Telecaller, or in a similar role (experience in the education sector is an added advantage).

Qualification:

Any degree

Work Experience:

1-3 years

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Acodez IT Solutions

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