Tele Survey Executive – US Process

Company Description

Brook Line Technologies is a technology-enabled services provider specializing in business process support, research, and operational solutions across diverse industries. We help organizations improve efficiency through skilled teams, scalable service models, and structured execution. Our expertise includes enhancing operational support, delivering data-driven solutions, and leveraging technology to meet specific client needs. With a focus on reliability, quality, and data security, we enable businesses to manage operations effectively and scale confidently.

Role Description

This is a full-time on-site role for a Tele Survey Executive – US Process, located in Coimbatore. The role involves conducting surveys over the phone with potential respondents in the US to gather accurate and valuable feedback. Daily tasks include contacting and engaging with participants, recording responses, ensuring data accuracy, and maintaining a high level of professionalism to promote customer satisfaction and quality service.

Qualifications

• Strong Communication and Customer Service skills to engage effectively with survey participants
• Proficiency in Customer Support and ensuring Customer Satisfaction
• Analytical Skills to interpret and accurately record data collected during surveys
• Ability to maintain a positive and professional attitude during interactions
• Time management skills and attention to detail for accurate and efficient survey administration
• Experience in telecommunication or a similar role is advantageous
• Willingness to work in a US shift