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Posted:4 days ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

07303998586

Description

The Tele Service position is an entry-level role suitable for freshers looking to start their career in customer service. The role involves providing assistance to customers over the phone, addressing their queries, and ensuring a high level of customer satisfaction.

Responsibilities

  • Handle customer inquiries and provide information about services and products.
  • Resolve customer complaints and issues in a timely manner.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.

Skills and Qualifications

  • Excellent verbal and written communication skills in English and Hindi.
  • Strong problem-solving skills and the ability to think on your feet.
  • Basic computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong interpersonal skills and the ability to build rapport with customers.

07303998586

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