Tele Marketing Executive

1. Lead Generation & Prospecting

• Make outbound calls to potential candidates and clients to promote recruitment and training services.
• Generate qualified leads for admissions (training wing) and job seekers (recruitment wing).
• Maintain an updated database of prospective clients, candidates, and training participants.

2. Candidate & Client Engagement

• Explain available job opportunities, recruitment processes, and training programs to prospective candidates.
• Counsel candidates on course details, fees, schedules, and benefits to encourage enrollment.
• Provide clear information to clients/employers about recruitment services, available talent pool, and service offerings.

3. Conversion & Follow-ups

• Achieve daily/weekly calling and conversion targets for both recruitment and training divisions.
• Follow up with interested leads through calls, emails, and WhatsApp to ensure conversions.
• Schedule walk-ins, interviews, or counseling sessions for candidates.

4. Coordination & Support

• Coordinate with the Admissions Team for smooth candidate onboarding in training programs.
• Work with the Recruitment Team to schedule interviews, collect documents, and update candidate status.
• Support marketing activities by calling leads generated from social media campaigns, events, and referrals.

5. Database & Reporting

• Maintain accurate records of calls, inquiries, leads, and conversions in CRM/Excel.
• Prepare daily/weekly reports on telecalling performance, lead status, and closures.
• Update management regularly on progress and challenges.

6. Professionalism & Customer Care

• Handle calls in a professional and polite manner, ensuring a positive brand image.
• Resolve candidate/client queries promptly or escalate them to the concerned department.
• Maintain confidentiality of candidate data and company information.

Key Skills Required

• Strong communication and persuasion skills (Malayalam, English, Hindi preferred).
• Good telephone etiquette and ability to build rapport quickly.
• Target-driven with a proactive attitude.
• Basic knowledge of MS Office/CRM tools.
• Ability to handle pressure and meet deadlines.

Job Types: Full-time, Contractual / Temporary
Contract length: 12 months

Pay: ₹12,000.00 - ₹35,000.00 per month

Application Question(s):

• Do you have experience in telecalling/telemarketing with a target-driven role?
• Are you confident in handling calls in Malayalam and English with clear communication?
• Are you willing to work on performance-based targets and daily call follow-ups?