Tele-counselor

Role Overview

Admission Telecaller

Key Responsibilities

• Handle

  incoming and outgoing calls

  related to school admissions
• Counsel parents about:
• CBSE curriculum
• School pedagogy & facilities
• Admission process & timelines
• Maintain accurate records of enquiries and follow-ups
• Schedule school visits and admission meetings
• Achieve

  daily calling and monthly conversion targets

• Coordinate with the admission & academic teams

Eligibility Criteria

• Graduate / Undergraduate (any discipline)
• Prior experience in

  telecalling / admissions/customer handling

  preferred
• Excellent

  communication skills (Hindi & English)

• Pleasant personality with convincing ability
• Basic computer knowledge (Excel, CRM, Google Sheets)

What We Look For

• Clear communication & professional phone etiquette
• Result-oriented & Target-oriented mindset
• Ability to handle parent queries with empathy and confidence
• Willingness to work with targets