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INTRAXIS BUSINESS LIMITED
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Tele counsellor

Tele counsellor

INTRAXIS BUSINESS LIMITED

0 years

1 - 3 Lacs

india

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

communication support crm training

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated and empathetic Tele Counsellor to join our team. The role involves guiding and assisting potential clients/students/customers over the phone, understanding their requirements, and providing the right solutions or course details.

Key Responsibilities:

Handle inbound and outbound calls professionally.
Counsel prospects regarding [admissions/services/products].
Explain offerings, benefits, and processes clearly.
Maintain records of conversations and update databases.
Follow up with leads to ensure conversion.
Achieve daily/weekly/monthly targets.

Requirements:

Strong communication and interpersonal skills (English/Hindi/Regional language).
Ability to listen patiently and guide effectively.
Prior experience in tele counselling, tele sales, or customer support is preferred.
Basic computer knowledge (MS Office, CRM, etc.).
Positive attitude and target-driven mindset.

Salary & Benefits:

Competitive salary + incentives.
Training and growth opportunities.
Friendly work environment.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

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