Posted:22 hours ago|
Platform:
On-site
Full Time
Job Title: Telecaller Voice Process (Telecollection) Company Name: SmartCoin Location: Marathahalli, Bangalore Experience: 0 to 1 Year Industry/Domain: Financial Services Voice Process Job Description: SmartCoin is looking for enthusiastic and goal-oriented individuals to join our Voice Process team in Marathahalli. As a Telecollection Executive, you will be responsible for making outbound calls to customers to remind them about their pending payments and assist in the collection process. Key Responsibilities: Make outbound collection calls to customers. Inquire if the customer has made the payment for their due amount. Convince and guide customers to complete their pending payments. Maintain a record of calls and update the system with accurate information. Follow-up consistently with customers who have not responded or paid. Handle customer queries in a polite and professional manner. Meet daily and monthly targets for collections.
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