Tele Calling Executive

A Telecalling Executive, also known as a Telecaller or Telesales Executive, is a sales professional who utilizes the telephone to promote and sell products or services, generate leads, and handle customer interactions. They are responsible for making outbound calls to potential customers, addressing inquiries, resolving issues, and ultimately driving sales and achieving targets. Key Responsibilities:

• Outbound Calling:Making a high volume of calls to potential customers to introduce products/services, explain their benefits, and persuade them to make a purchase or schedule an appointment.
• Lead Generation & Qualification:Identifying potential customers, gathering information, and qualifying leads for the sales team.
• Customer Relationship Management:Building and maintaining positive relationships with customers, handling inquiries, and resolving complaints.
• Sales Closing:Persuading customers to make purchases, handling objections, and closing sales deals over the phone.
• Database Management:Maintaining accurate records of customer interactions, updating customer information, and managing databases.
• Reporting & Analysis:Providing regular reports on sales activities, lead generation, and customer feedback.

Essential Skills:

• Communication Skills:Excellent verbal communication, active listening, and persuasive speaking abilities.
• Sales Skills:Ability to build rapport, handle objections, close sales, and meet sales targets.
• Customer Service Skills:Ability to handle customer inquiries, resolve issues, and ensure customer satisfaction.
• Product Knowledge:Understanding the features and benefits of the products/services being offered.
• Computer Literacy:Proficiency in using CRM software, databases, and other relevant tools.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person