Tele Calling Executive

KRG TECHNOLOGIES INDIA PRIVATE LIMITED

0 years

2 - 3 Lacs

Chennai

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

communication service resolve support data

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound Calls: Making calls to potential and existing customers to promote products, services, or offers.

Required Skills:

Communication Skills: Excellent verbal and written communication skills are essential.
Sales Skills: Ability to persuade, negotiate, and close sales deals over the phone.
Customer Service Skills: A customer-friendly approach with the ability to handle customer queries and complaints effectively.
Interpersonal Skills: Ability to build rapport with customers and maintain positive relationships.
Organization and Time Management:Ability to manage a high volume of calls and maintain accurate records.
Problem-Solving Skills: Ability to identify and resolve customer issues efficiently.
Adaptability: Ability to adapt to different customer needs and situations.
Inbound Calls: Handling customer inquiries, resolving complaints, and providing support via phone.
Lead Generation: Identifying and qualifying potential customers through phone conversations.
Sales Conversion: Persuading customers to purchase products or services.
Customer Relationship Management:Building and maintaining positive relationships with customers.
Product Knowledge: Staying informed about company offerings and industry trends.
Data Management: Maintaining accurate records of calls, customer information, and sales data.
Reporting: Providing regular updates on sales performance and customer feedback.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,367.52 - ₹28,544.89 per month

Schedule:

Day shift

Supplemental Pay:

Yearly bonus

Work Location: In person

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