Posted:2 hours ago|
Platform:
On-site
Full Time
Responsibilities:
Making Outbound Calls – Contacting potential or existing customers to inform them about products, services, or offers.
Inbound Call Handling – Answering customer queries and resolving issues over the phone.
Lead Generation – Identifying prospects, nurturing leads, and passing qualified leads to the sales team.
Explaining Products/Services – Clearly communicating features, benefits, and pricing to customers.
Customer Follow-ups – Maintaining regular follow-ups with interested customers to close sales or ensure satisfaction.
Data Management – Recording details of calls, inquiries, feedback, and maintaining customer databases (CRM).
Achieving Targets – Meeting daily, weekly, or monthly calling and sales/conversion targets.
Customer Relationship Management – Building rapport, handling objections, and providing excellent service to enhance customer experience.
Feedback Collection – Gathering customer feedback and sharing insights with the management team.
Compliance & Etiquette – Following company policies, call scripts, and maintaining professional communication standards.
Regards
ASHIKA KUMARI
7457911134
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹22,000.00 per month
Benefits:
Application Question(s):
Experience:
Work Location: In person
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