Outbound Calling: Initiate calls to potential or existing customers to promote products, services, or offers.
Inbound Handling: Receive calls from customers, address inquiries, and provide support or solutions.
Lead Generation: Identify and qualify leads through cold calling or follow-ups.
Customer Follow-up: Maintain regular contact with interested customers to convert leads into sales.
Database Management: Update and manage customer information in spreadsheets accurately.
Feedback Collection: Gather customer feedback to improve service quality and understand market needs.
Appointment Setting: Schedule meetings or demos for sales teams with interested clients.
Complaint Resolution: Handle customer complaints calmly and escalate issues when necessary.

Skills Required

Excellent verbal communication in the target language (English, Tamil, etc.)
Listening skills to understand customer needs and concerns
Persuasion and negotiation to influence buying decisions
Patience and empathy for handling difficult or confused customers
Basic computer proficiency for managing call logs and CRM tools
Time management to handle high call volumes efficiently

Additional Duties

Daily reporting to supervisors on call outcomes and progress
Meeting targets for calls made, leads generated, or conversions
Team collaboration to share insights and improve strategies
Training participation to stay updated on products and technique

Contact: +91 9566218843

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,073.16 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Internet reimbursement

Work Location: In person

More Jobs at Grow By Green Foundation

Tele Calling Executive

india

Experience: Not specified

INR 1 - 1 Lacs

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