Grow By Green Foundation

Primary Responsibilities Outbound Calling : Initiate calls to potential or existing customers to promote products, services, or offers. Inbound Handling : Receive calls from customers, address inquiries, and provide support or solutions. Lead Generation : Identify and qualify leads through cold calling or follow-ups. Customer Follow-up : Maintain regular contact with interested customers to convert leads into sales. Database Management : Update and manage customer information in spreadsheets accurately. Feedback Collection : Gather customer feedback to improve service quality and understand market needs. Appointment Setting : Schedule meetings or demos for sales teams with interested clients. Complaint Resolution : Handle customer complaints calmly and escalate issues when necessary. Skills Required Excellent verbal communication in the target language (English, Tamil, etc.) Listening skills to understand customer needs and concerns Persuasion and negotiation to influence buying decisions Patience and empathy for handling difficult or confused customers Basic computer proficiency for managing call logs and CRM tools Time management to handle high call volumes efficiently Additional Duties Daily reporting to supervisors on call outcomes and progress Meeting targets for calls made, leads generated, or conversions Team collaboration to share insights and improve strategies Training participation to stay updated on products and technique Contact: +91 9566218843 Job Types: Full-time, Permanent, Fresher Pay: ₹9,073.16 - ₹12,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Work Location: In person