Tele Caller

1 - 4 years

0 - 2 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

  • Make outbound calls to prospective customers and explain products/services.
  • Handle inbound customer inquiries and provide appropriate information.
  • Generate leads, follow up on prospects, and convert leads into sales (if applicable).
  • Maintain an updated database of customer information and call records.
  • Understand customer needs and offer relevant solutions.
  • Achieve daily/weekly/monthly calling and conversion targets.
  • Follow communication scripts and company guidelines.
  • Provide timely feedback to the team leader/manager.
  • Manage customer complaints professionally and escalate issues when needed.

Required Skills & Qualifications

  • Proven experience as a Telecaller/Customer Care Executive (preferred).
  • Excellent verbal communication in English/Hindi/regional languages as required.
  • Good listening skills and the ability to handle objections.
  • Basic computer knowledge (MS Office, CRM software).
  • Ability to work in a fast-paced environment.
  • Positive attitude, patience, and customer-oriented approach

Call us on 9036050507 or mail us on connect@troywision.in

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