Troywision

What You'll Own • User Support: Serve as the primary contact for users across various channels (calls, chat, E-mail), managing queries, resolving issues, and ensuring satisfaction. • Cross-functional Collaboration: Work with internal teams to address user concerns, gather feedback and provide accurate resolutions. • Feedback Loop: Identify common user issues and contribute to preemptive solutions, enhancing our product and overall user experience. What We Need • 3 to 8years of experience in a customer-centric role, preferably within the Fintech or Payments industry. • Exceptional communication skills, ensuring clarity, warmth, and understanding in every interaction. • A proactive mindset, continuously seeking ways to improve user experience and pre-emptively solve issues. • Ability to work collaboratively with internal teams and external partners. Rotaional shift 6days working Salary BEST in the Industry Call us on 9916560381/ 9036050507 or mail us the CV @ girijakeeli@troywision.in/ Pruthvi.pujar@troywision.in.