Tele Caller

SEAMEDU - TELECALLER

This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS) which has 2 divisions:

Seamedu

Multimedia/ Entertainment/ Gaming. Seamedu has campuses in Pune, Gurgaon and Bangalore. To know more about us, please visit www.seamedu.com.

Job Title / Designation: TELECALLER

We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to our current and potential. As a telecaller representative, you will be responsible for reaching out to potential customers for closing the deals and resolving the queries of the current customers. 

Responsibilities:

• Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information.
• Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM.
• Achieving daily or weekly call targets as set by the organisation
• Making 100-150 calls per day
• Explain the features and benefits of the products and services to a prospect. 
• Handle the grievances of the customer and offer advice to resolve them
• Keep records of the sales phone calls and note useful information
• Pitch the services directly to the potential customers
• Store and update the customer information in the database 

Annual CTC:

Location(s) of Job

Minimum/ Work Experience Required:

Additional Requirements:

• Must have completed minimum 12th
• Priorly experience working as a telecaller or in a similar role
• Good interpersonal and communication skills.
• Good negotiation skills and the ability to resolve issues.
• Ability to switch the communication style based on social cues and conversational hints
• Should have good Communication Skills and Convincing Power.
•  Should be moderate in English, Hindi & Marathi