Tele caller

Job Title: Tele-Caller Executive

Location:

Job Type:

Job Summary:

Tele-Caller

Key Responsibilities:

• Make outbound calls to prospective students and parents to promote the institute’s programs.
• Respond to incoming calls and provide accurate course details and admission process.
• Maintain a database of enquiries and follow-up regularly to convert leads into admissions.
• Schedule counselling sessions and appointments for walk-ins and virtual counselling.
• Keep records of calls, feedback, and follow-up actions.
• Work closely with the admissions and marketing team to improve conversions.
• Meet daily, weekly, and monthly call and conversion targets.
• Share details about course fees, eligibility criteria, and career opportunities post-course completion.
• Handle student queries with professionalism and patience.
• Coordinate with the academic team for orientations and open-house sessions.
• Maintain confidentiality of student information at all times.

Requirements:

• Education:

  Minimum 12th pass; Graduate preferred.

• Experience:

  0–2 years of experience in tele-calling, counselling, or sales (freshers may apply).

• Language Skills:

  Fluency in English and Hindi (additional languages are a plus).

• Computer Skills:

  Basic knowledge of MS Office and data entry.
• Excellent communication and interpersonal skills.
• Ability to handle pressure and work with targets.
• Pleasant voice and a positive attitude.

Salary: ₹ 10k to 15k per month

Work Hours: 10:00 AM – 7:00 PM (Monday to Saturday)

Job Perks:

• Training and development sessions
• Growth opportunities within the organization