1 - 2 years

1 - 3 Lacs

Pune

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Communication Skills Problem Solving Decision Making Time Management Management Skills

Work Mode

Remote

Job Type

Full Time

Job Description

Job Description: Premium Learnings, a growing EdTech company, is looking for a Telecaller to join our dynamic sales and support team. The ideal candidate will have strong communication skills, a customer-centric approach, and a passion for helping learners make the right choices. Key Responsibilities: Make outbound calls to potential leads and existing customers Provide accurate information about our products and services Maintain regular follow-ups and ensure customer satisfaction Record and update customer information in the CRM Achieve daily/weekly/monthly targets as assigned Handle queries and escalate issues when necessary Candidate Requirements: Minimum 1 year of experience as a telecaller or in a similar customer-facing role Excellent verbal communication in Hindi and English Basic computer skills and knowledge of CRM tools Confident, persuasive, and result-oriented personality Must be comfortable working from our office location in Pune Perks & Benefits: Fixed in-hand salary between 15,000 - 25,000 based on experience Opportunity to grow within a fast-paced EdTech environment Supportive team culture and training opportunities

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