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For Employers

Tele Caller

Madhu Jayanti International

2 - 7 years

0 - 1 Lacs

kolkata

Posted:2 hours ago| Platform:

Apply

Skills Required

communication skills telesales telecalling domestic calling outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Department:

About the Role:

Tele caller

Key Responsibilities:

Make outbound calls to retailers, distributors, and stockists for product promotion, order follow-ups, and relationship building.
Confidently communicate product features, ongoing offers, and promotional schemes over the phone.
Maintain accurate call logs, customer feedback, and queries in CRM or Excel sheets.
Collect orders, share market updates, and assist the field sales team with backend support.
Address customer inquiries promptly and escalate unresolved issues to the respective departments.
Follow call scripts and company communication standards while maintaining a personalized approach.

Required Skills:

Excellent verbal communication skills in
Hindi and English
.
Confident, polite, and professional telephone etiquette.
Strong persuasion skills and ability to build rapport quickly.
Basic knowledge of
MS Excel
and familiarity with
CRM tools
.
Prior experience in
tele calling, inside sales, or customer support
will be an advantage.

Qualifications:

Minimum
10+2
or
Graduate
in any discipline.
Minimum
1 year of relevant experience
in tele calling or customer service.

Additional Information:

Should be comfortable with
high-volume calling
and meeting daily targets.
Knowledge of the
FMCG or retail trade ecosystem
is preferred.
Must be
proactive, self-motivated, and result-oriented.

How to Apply:

indrila.das@jaytea.com

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