Tele Caller Executive

• Lead Generation:Converting prospects into customers by explaining benefits and persuading them to take action.
• Inbound Call Handling:Responding to customer inquiries, concerns, and complaints professionally.
• Customer Relationship Management:Building and maintaining positive relationships with customers through effective communication.
• Record Keeping:Accurately documenting customer interactions, feedback, and sales activity in a database or CRM system.
• Sales & Performance:Meeting daily/weekly targets for sales, engagement, or customer satisfaction.
• Information Gathering:Conducting market research or gathering customer data to provide insights for business improvement.
• Adherence to Scripts & Compliance:Following company scripts and policies to ensure consistent and professional interactions.

Required Skills and Qualifications

• Communication Skills:Excellent verbal and written communication abilities are crucial.
• Persuasion & Negotiation:The ability to effectively persuade customers and negotiate to close sales or resolve issues.
• Active Listening:The capacity to attentively listen to customers' needs and concerns to provide appropriate solutions.
• Patience & Resilience:Handling rejections and difficult customers with a calm and positive attitude.
• Computer Proficiency:Familiarity with CRM software and other telecalling tools is often required.
• Data Entry Skills:Accurate and efficient data entry is necessary for maintaining customer records.
• Target Orientation:The ability to work in a results-driven environment and meet performance goals.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Health insurance

Work Location: In person