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Tele Caller Executive

Storm EduGo Consulting India Pvt Ltd.

0 years

0 Lacs

Gandhinagar, Gujarat

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Customer service English Bachelor's degree Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: We are looking for a confident and enthusiastic Telecaller Executive to join our team. The ideal candidate will be responsible for making outbound calls to prospective clients/students, explaining our services or products, and converting leads into successful walk-ins or enrollments. Key Responsibilities: Make outbound calls to potential customers/leads. Explain the company’s services (e.g., student visa, overseas education, coaching, etc.). Answer queries politely and professionally. Maintain records of calls and update lead status in CRM. Follow up with leads on a regular basis. Schedule appointments or walk-ins for counsellors. Handle basic incoming queries and route them to appropriate team members. Meet daily/weekly calling and conversion targets. Required Skills: Excellent communication skills in English, Hindi, and/or Gujarati. Confident and persuasive speaking tone. Good listening and interpersonal skills. Basic computer knowledge (Excel, email, CRM). Target-oriented with a positive attitude. Preferred Qualifications: HSC or Graduate in any stream. Prior experience in telecalling or customer service is a plus. Knowledge of study abroad/education industry is an advantage (optional). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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Tele Caller Executive