Job Summary: We are looking for a confident and enthusiastic Telecaller Executive to join our team. The ideal candidate will be responsible for making outbound calls to prospective clients/students, explaining our services or products, and converting leads into successful walk-ins or enrollments. Key Responsibilities: Make outbound calls to potential customers/leads. Explain the company’s services (e.g., student visa, overseas education, coaching, etc.). Answer queries politely and professionally. Maintain records of calls and update lead status in CRM. Follow up with leads on a regular basis. Schedule appointments or walk-ins for counsellors. Handle basic incoming queries and route them to appropriate team members. Meet daily/weekly calling and conversion targets. Required Skills: Excellent communication skills in English, Hindi, and/or Gujarati. Confident and persuasive speaking tone. Good listening and interpersonal skills. Basic computer knowledge (Excel, email, CRM). Target-oriented with a positive attitude. Preferred Qualifications: HSC or Graduate in any stream. Prior experience in telecalling or customer service is a plus. Knowledge of study abroad/education industry is an advantage (optional). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Job Summary: We are looking for a confident and enthusiastic Telecaller Executive to join our team. The ideal candidate will be responsible for making outbound calls to prospective clients/students, explaining our services or products, and converting leads into successful walk-ins or enrollments. Key Responsibilities: Make outbound calls to potential customers/leads. Explain the company’s services (e.g., student visa, overseas education, coaching, etc.). Answer queries politely and professionally. Maintain records of calls and update lead status in CRM. Follow up with leads on a regular basis. Schedule appointments or walk-ins for counsellors. Handle basic incoming queries and route them to appropriate team members. Meet daily/weekly calling and conversion targets. Required Skills: Excellent communication skills in English, Hindi, and/or Gujarati. Confident and persuasive speaking tone. Good listening and interpersonal skills. Basic computer knowledge (Excel, email, CRM). Target-oriented with a positive attitude. Preferred Qualifications: HSC or Graduate in any stream. Prior experience in telecalling or customer service is a plus. Knowledge of study abroad/education industry is an advantage (optional). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
We are seeking a dynamic and knowledgeable individual to join our Australia team as a Country Counselor for our reputable student visa consultancy firm. As a Australia Country Counselor, you will play a crucial role in guiding prospective students through the complex process of obtaining student visas for various countries. Your primary responsibilities will include providing expert advice on visa requirements, assisting with application procedures, and ensuring a smooth transition for students pursuing their academic goals abroad. Responsibilities: Visa Consultation: Offer comprehensive consultations to students regarding the visa application process, requirements, and documentation for specific countries.Stay up-to-date on visa policies, regulations, and immigration laws for various study destinations. Client Relationship Management: Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.Provide personalized guidance to address individual student needs and concerns related to the visa application process. Application Assistance: Assist students in preparing and organizing required documents for visa applications.Provide support in filling out visa application forms accurately and efficiently. Liaison with Authorities: Establish and maintain effective communication channels with relevant embassy/consulate officials and immigration authorities.Represent the consultancy firm in liaising with government agencies to stay informed about any policy changes. Market Research: Conduct ongoing research on visa trends, changes in immigration policies, and other factors affecting international students' visa processes. Documentation and Record-keeping: Maintain accurate and up-to-date records of all client interactions, visa applications, and related documents. Team Collaboration: Collaborate with other team members, including academic advisors and career counselors, to ensure a seamless and holistic support system for students. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person
We are seeking a dynamic and knowledgeable individual to join our Australia team as a Country Counselor for our reputable student visa consultancy firm. As a Australia Country Counselor, you will play a crucial role in guiding prospective students through the complex process of obtaining student visas for various countries. Your primary responsibilities will include providing expert advice on visa requirements, assisting with application procedures, and ensuring a smooth transition for students pursuing their academic goals abroad. Responsibilities: Visa Consultation: Offer comprehensive consultations to students regarding the visa application process, requirements, and documentation for specific countries.Stay up-to-date on visa policies, regulations, and immigration laws for various study destinations. Client Relationship Management: Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.Provide personalized guidance to address individual student needs and concerns related to the visa application process. Application Assistance: Assist students in preparing and organizing required documents for visa applications.Provide support in filling out visa application forms accurately and efficiently. Liaison with Authorities: Establish and maintain effective communication channels with relevant embassy/consulate officials and immigration authorities.Represent the consultancy firm in liaising with government agencies to stay informed about any policy changes. Market Research: Conduct ongoing research on visa trends, changes in immigration policies, and other factors affecting international students' visa processes. Documentation and Record-keeping: Maintain accurate and up-to-date records of all client interactions, visa applications, and related documents. Team Collaboration: Collaborate with other team members, including academic advisors and career counselors, to ensure a seamless and holistic support system for students. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person
We are currently seeking a personable and efficient individual to join our team as a Front Desk Executive for our esteemed student visa consultancy firm. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for those seeking our consultancy services. Your responsibilities will involve managing front desk operations, addressing inquiries, and facilitating the smooth flow of communication within the organization. Responsibilities: Client Reception: Greet clients and visitors in a friendly and professional manner. Create a welcoming environment and provide initial assistance to clients arriving at the consultancy office. Inquiry Handling: Answer incoming calls, emails, and in-person inquiries promptly and professionally. Direct inquiries to the appropriate team members or departments for further assistance. Appointment Scheduling: Schedule appointments for client consultations with Country Counselors and other relevant staff members. Maintain an organized and efficient appointment calendar. Document Collection: Collect and verify necessary documents from clients for visa application processes. Ensure that all required paperwork is complete and accurately filed. Information Dissemination: Provide accurate and up-to-date information to clients regarding our services, visa application procedures, and other relevant details. Distribute informational brochures and materials as needed. Office Administration: Assist in general office administrative tasks, such as managing office supplies, coordinating courier services, and maintaining a tidy reception area. Communication Liaison: Act as a liaison between clients and internal teams, facilitating clear and efficient communication. Relay messages and information to the appropriate personnel in a timely manner. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
We are currently seeking a personable and efficient individual to join our team as a Front Desk Executive for our esteemed student visa consultancy firm. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for those seeking our consultancy services. Your responsibilities will involve managing front desk operations, addressing inquiries, and facilitating the smooth flow of communication within the organization. Responsibilities: Client Reception: Greet clients and visitors in a friendly and professional manner. Create a welcoming environment and provide initial assistance to clients arriving at the consultancy office. Inquiry Handling: Answer incoming calls, emails, and in-person inquiries promptly and professionally. Direct inquiries to the appropriate team members or departments for further assistance. Appointment Scheduling: Schedule appointments for client consultations with Country Counselors and other relevant staff members. Maintain an organized and efficient appointment calendar. Document Collection: Collect and verify necessary documents from clients for visa application processes. Ensure that all required paperwork is complete and accurately filed. Information Dissemination: Provide accurate and up-to-date information to clients regarding our services, visa application procedures, and other relevant details. Distribute informational brochures and materials as needed. Office Administration: Assist in general office administrative tasks, such as managing office supplies, coordinating courier services, and maintaining a tidy reception area. Communication Liaison: Act as a liaison between clients and internal teams, facilitating clear and efficient communication. Relay messages and information to the appropriate personnel in a timely manner. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person