Posted:2 weeks ago|
Platform:
On-site
Full Time
We are seeking a Telecaller / Office Administration Executive who will be the first point of contact for client inquiries and will play a key role in ensuring smooth internal communication and administrative coordination. Responsibilities: Attend and respond to client inquiries received via phone calls, WhatsApp, and email Provide accurate information to clients about services, therapies, retreats, and bookings Coordinate communication and scheduling across our centers in Kochi, Kottayam, and Palakkad Maintain client records and follow up with potential leads Assist with daily office administration and documentation Handle basic accounting tasks such as maintaining expense records and billing Support management in day-to-day office operations Occasionally travel to other centers (travel will be minimal and pre-informed) Requirements: Strong verbal and written communication skills in English and Malayalam (Hindi is a plus) Basic knowledge of Microsoft Office and general office software Ability to multitask and manage time effectively Basic accounting knowledge Valid driving license and willingness to travel occasionally is a plus Experience in customer service, front office, or administrative roles preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: Kadavanthara, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Location: Kadavanthara, Kochi, Kerala (Preferred) Work Location: In person
PRANADHARSHAN WELLNES
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