Tele Caller Executive

Work Location - North Paravur, Ernakulam, Kerala

Job type- Full-time, Regular / Permanent

Job Role - Telecaller

Minimum 6 months – 1 year of telecalling/customer service experience preferred.

1) We are seeking a highly motivated and results-oriented Telesales Representative to join our team. The ideal candidate will be responsible for generating leads, qualifying prospects, and closing sales through telesales.

• Key Responsibilities:
• Make outbound calls to student and jobseeker enquiries.
• Ensure calling on leads provided by the company also should have convincing capabilities and selling skills.
• Explain overseas recruitment requirements and language course details (French/German/Spanish/Italian/IELTS).
• Follow up with leads and maintain a strong call pipeline.
• Update CRM/Excel sheets with enquiry and follow-up status.
• Schedule counseling sessions and coordinate with trainers and counselors.
• Maintains quality service by following organization standards.

• Requirements:
• Good communication skills in English & Malayalam (Hindi/Tamil is a plus).
• Minimum 6 months – 1 year of telecalling/customer service experience preferred.
• Confident, persuasive, and goal-oriented.
• Basic computer knowledge (MS Excel, WhatsApp Business, CRM tools).
• Willingness to learn about courses and international recruitment processes

Required Skills

- Excellent verbal & and written communication skills.

- Good presentation, skills.

- Dynamic, aggressive, result-oriented, and self-starter.

- Ability to work independently.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Application Question(s):

• Do you have at least 1 year experience as Telecaller

Location:

• Ernakulam, Kerala (Preferred)

Work Location: In person