Posted:2 months ago|
Platform:
On-site
Full Time
Job description:
➢ Contact debtors via phone to discuss overdue payments.
➢ Guiding the customers if they have any challenges to make the payments and
resolving the customer queries with the help of the supervisor.
➢ Creating and maintaining the customer feedback reports in system.
➢ Collaborate with other departments to address disputes and discrepancies.
➢ Have to comply with 100% compliance.
➢ Achieving the day/weekly/month wise collection / call / quality targets.
➢ Adherence to the process shift timings.
Qualifications:
➢ Should have Graduate or undergraduate.
➢ Must be DRA Certified.
➢ Collaborate with other departments to address disputes and discrepancies.
➢ Ability to handle difficult conversations professionally
➢ Proven Experienced in tele collections and customer service.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Application Question(s):
Language:
Work Location: In person
Mobicule Technologies Pvt. Ltd
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