Tele Caller Executive

0 years

1 - 2 Lacs

Posted:10 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller Executive
Department: Customer Support / Sales
Location: Pune City
Employment Type: Full-Time

Job Summary:
We are looking for motivated and confident Telecallers to join our team. The role involves handling inbound/outbound calls, explaining services or products, resolving customer queries, and ensuring excellent customer satisfaction. Candidates must be persuasive, customer-friendly, and target-oriented.

Key Responsibilities:

  • Handle inbound and outbound calls professionally.
  • Explain company services/products clearly to customers.
  • Resolve queries, complaints, and issues effectively.
  • Maintain call logs, reports, and update CRM systems.
  • Achieve daily/weekly call and sales targets.
  • Provide feedback to the team leader for process improvement.

Skills & Requirements:

  • Good communication skills (English/Hindi/Marathi/regional language).
  • Confident, polite, and persuasive on calls.
  • Basic computer and MS Office knowledge.
  • Ability to handle pressure and meet targets.
  • Freshers can apply; experience in BPO/Telecalling preferred.

Benefits:

  • Fixed salary + performance-based incentives.
  • Growth opportunities in sales and management.
  • Training and skill development support.
  • Supportive team environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

Work Location: In person

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