Tele Caller Executive

We’re Hiring: Telecaller Executive (US Shift) | Fluent in English | Freshers Welcome!

Location: Matigara, Siliguri
Shift Timings: US Shift (Night Shift - IST)
Job Type: Full-time

Contact Person : Vishakha
+917908617118

Job Description

We are looking for enthusiastic and confident Telecaller Executives to join our growing team. As a Telecaller, you will play a crucial role in engaging with potential clients/customers over the phone, answering queries, providing information, and generating leads or sales (as per requirement).

This position offers a fantastic opportunity for freshers to kickstart their career in a dynamic environment, while experienced candidates can scale their growth with rewarding responsibilities.

Key Responsibilities:

• Make outbound calls to potential clients/customers (based on provided data).
• Understand and communicate our services/products clearly and confidently.
• Handle queries professionally and provide accurate information.
• Record and maintain call logs and follow-up details.
• Maintain a high level of customer engagement and satisfaction.

Requirements:

• Fluency in English (verbal and written) is a MUST.
• Comfortable working in US Shift (Night Shift - IST).
• Good communication and interpersonal skills.
• Ability to handle calls confidently and remain calm under pressure.
• Basic knowledge of MS Office and CRM tools (optional but a plus).
• Freshers with great communication skills are encouraged to apply.
• Prior experience in tele calling, customer support, or BPO is a bonus.

Perks & Benefits:

• Competitive salary and performance-based incentives.
• Opportunity to work in a supportive and growth-focused environment.
• Training and mentorship provided.
• Career advancement opportunities for performers.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹50,000.00 per month

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Telemarketing: 2 years (Preferred)

Language:

• English (Required)

Location:

• Siliguri, West Bengal (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person