TechOps1-DE-CloudOpsAMS-SAP BRIM-STAFF

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We are looking for an SAP BRIM Staff Consultant to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross-functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with a high-quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation, and innovation. To qualify for the role, you must have a Bachelor's degree in a related technology field (Computer, Engineering, Science, etc) or comparable job experiences. You should have 1-3 years of experience in one or more areas within SAP BRIM components like SAP Convergent Charging, SAP Convergent Invoicing, SAP Subscription Billing, SAP Convergent Mediation, SAP Revenue Accounting and Reporting, and SAP Customer Financial Management, Subscription Order Management preferably with a Global client. Responsibilities include providing support for SAP BRIM module incidents, ensuring minimal disruption to operations, supporting incident solving by analyzing incidents raised by users and providing solutions, exposure in delivering Application development or enhancement work, understanding of ITIL and ITSM processes, ability to manage cross-functional and technical teams, working closely with customers and teams to ensure timely follow-up and addressing of issues and requests, handling change requests with a clear understanding of new business requirements, and more. Ideally, you'll also have experience in SD integration points with other SAP modules like FI, SD, PP, and PM, as well as SAP Certification in SAP SD / BRIM. As an SAP BRIM Staff Consultant, you will provide day-to-day Application Management support for SAP Applications across IT Service Management, lead and coordinate the resolution of complex technical issues and system outages, collaborate with internal and external stakeholders to gather requirements, assess business needs, and provide advice on SAP BRIM solutions and designs, develop and maintain documentation, mentor and train junior SAP BRIM Team Members, keep abreast of industry trends and SAP best practices, participate in on-call rotation, and provide off-hours support as needed. EY looks for a team of people with commercial acumen, experience, and enthusiasm to learn new things in a fast-moving environment. You will have opportunities to work with EY Data practices globally with leading businesses across a range of industries. Working at EY offers support, coaching, and feedback from engaging colleagues, opportunities to develop new skills and progress your career, freedom and flexibility to handle your role in a way that's right for you, and more. About EY: As a global leader in assurance, tax, transaction, and advisory services, EY is dedicated to building a better working world. EY exists to create long-term value for clients, people, and society, and build trust in the capital markets. EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate, working across various services to find new answers for the complex issues facing the world today.,