Technology Specialist

Amdocs

6 - 8 years

22 - 25 Lacs

pune

Posted:17 hours ago| Platform:

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Skills Required

root cause analysis automation powershell event management solarwinds infrastructure amdocs analytics monitoring python

Work Mode

Work from Office

Job Type

Full Time

Job Description

What will your job look like?

Deploy observability pipelines to support logs, metrics, traces, events, synthetic monitoring, and real-user monitoring (RUM) across hybrid infrastructure:

Datadog / Dynatrace / SolarWinds (full-stack monitoring and AIOps analytics)
Grafana stack (infrastructure monitoring, log aggregation)
Operations Bridge Manager, Sitescope

Enable event correlation and noise reduction mechanisms by integrating telemetry streams into ServiceNow Event Management or other manager-of-managers platforms.
Support deployment of AIOps features such as automatic root cause analysis, predictive alerting, and intelligent incident triage.
Define and implement dashboards, KPIs, and SLOs/SLIs in tools like Grafana, Datadog, or Dynatrace.
Develop custom scripts and automation using PowerShell, Python, or Terraform.
Collaborate with the ServiceNow Architect to ensure observability data feeds align with CMDB and service models.

All you need is...

6-8 years of experience in observability platform, enterprise monitoring and AIOps platform architecture.
Proven experience in observability transformation projects across large-scale, hybrid environments
Strong understanding of OpenTelemetry, data correlation patterns, and AI/ML-driven observability.
Familiarity with integrating observability stacks into automation engines (using ansible, Jenkins, shell and phyton scripting) and ITSM platforms.
Datadog / Dynatrace certifications are preferred.

Why you will love this job:

Build your skills and work on a broad scope of activities
As you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
We will provide you a scope for professional development
We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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