Technology Specialist

Amdocs

5 - 10 years

22 - 25 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

unix linux xml project management configuration management shell scripting oracle middleware sdlc sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

What will your job look like

You will:

Lead sophisticated Infra team/tasks in matrix environment with diverse variety of tasks/challenges
Interact and work with multiple infra and IT teams as part of environment setup, maintenance and support
Act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including partners without database understanding.
Ensure the detailed handover between shifts and monitor and publish the SLA achievement by keeping track of all significant metrics.
Ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional demeanor.
Evaluate new technologies to meet business needs or to tackle business problems
Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive interpersonal integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.
Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
Perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on).
Report and properly document errors that are detected.

All you need is...

Bachelors degree in Computer Science, Engineering or a related field
Experience as Integration Engineer in different stages of SDLC (Software Development Process)
Proficiency in Shell Scripting and Automation
Good knowledge of UNIX/Linux Server platform
Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies
Proven experience with CC (Configuration Control) tools
Azure cloud experience (certifications - advantage)
Experienced in CI/CD: configuration management and/or automation tools, and/or continuous-integration tools (Jenkins, BitBucket, Nexus/Jfrog), and/or Continuous deployment knowledge on the most popular cloud computing platforms, familiarity with non-SQL DB - Advantage
Experience in build, release, deployment, and monitoring of cloud-based scalable distributed systems - Advantage
Online integration - SOAP/REST - advantage
XML/JSON handling - advantage

Why you will love this job:

Build your skills and work on a broad scope of activities
As you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
We will provide you a scope for professional development
We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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