About the Role:
The Technician is responsible to formulate and carry out a concise and successful treatment against PEST in a specified area, making use of the full range of techniques and preparations available
The person will report to the Branch Manager / Operations Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
- Ensure safety of self and others including machines, equipment, etc. at office, at customer s place or anywhere as the case may be.
- Ensure customer s satisfaction by way of providing quality services, good behavior or any other means.
- Adhere to grooming code and use proper uniform as per company policy.
- Check your schedule for the day at the commencement of work and attend the jobs as per given time schedule.
- Ensure proper record keeping by way of documentation or the new systems if any introduced by the company.
- Ensure SCP is used for all jobs assigned. Select correct preparation & add accurate quantity of preparation by selecting appropriate UOM (Unit of measurement).
- Generate service leads at every possible opportunity.
- Keep your bag ready with correct working equipment and chemical / material for the day s job.
- Ensure proper behavior, discipline while on duty at the office, at customer s place or anywhere as the case may be.
- Reporting at customers premises in time in a presentable manner.
- Introduce yourself and present your identity card after greetings.
- Inspect the premises that are to be treated for the pest problems being faced by the customer.
- Deliver the service as per findings of the inspection, training given as per our PMP and as per instruction given by OE.
- Ensure proper & optimum usage of chemicals issued, reduce wastage and avoid misuse of the same.
- Clean the premises if service generates any residue like dust and spillages.
- Inform customers about Do s and Don ts about pest and pest prevention measures.
- Obtain a job completion signature from customers before leaving
- Record chemicals consumed for the respective service / job wise.
- Maintain (minor repairing) own equipment and ensure cleanliness of the same.
- Use proper PPEs as recommended per type of job.
- Handle chemicals as per safety policy. Strictly adhere to the safety instructions wherever given.
- Help in BTL activity while on the job.
- Reporting any new developments / changes found in the market and any other related information on Pest Management during regular or monthly operations meetings.
- Ensure carrying of Inspect-kit and use them at appropriate places.
- Do not take alcohol, prohibited drugs, pan, gutka etc. and do not smoke while on duty.
KEY DELIVERABLES
- Ontime service execution
- Maintenance of material, chemicals & equipment
- Following Safety Processes
CORE COMPETENCIES
- Positive Attitude
- Well Groomed
- Problem solving
- Teamwork
- Time Management
- Flexibility & Adaptability
- Communication (Customer & Internal Interactions) in local language and preferably basic English
EDUCATIONAL / OTHER REQUIREMENTS
- Able to read the basic instructions and write the basic reports
- Able to handle the company applications on the devices
- Willingness to travel in the assigned area
- Should be ready to work in shifts as and when required by the branch.
- Two wheeler with valid license.
What can you expect from RPCI?
Our values lie at the core of our mission and vision. We believe that it s our people who make our company what it is. We believe in:
Safety
Integrity
Innovation
Learning & Development
Open & Transparent
Performance Orientation
DEI statement:
At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.