Job responsibilities of Technician • Greet customers when they arrive and take a detailed history of vehicle performance or mechanical failure • Diagnose vehicles based on observational and mechanical testing as well as information provided by the customer • Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work • Repair vehicles based on the diagnosed issues and repair estimate • Test drive vehicles after repairs are complete to ensure mechanical soundness and to determine whether any other problems exist • Describe vehicle’s condition to customer and answer any follow-up questions • File appropriate documentation on each repair

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Technician